Viewing a live demo of Smile: Loyalty Program Rewards.
Join the waitlistSentiment
Your at-a-glance summary of what's happening with this app
Ship these this sprint. Ranked by real merchant demand.
The merchant describes needing step-by-step guidance to complete initial setup and correctly configure the app, implying a desire for more of the setup to be automated or easier to do without manual assistance.
The merchant wants the app to be more customizable and notes that it does not cover everything they had hoped to configure.
A merchant suggested showing which account/user made manual edits to loyalty points so suspicious or unauthorized changes can be traced more easily.
The merchant wants features they do not have access to be hidden from the UI, rather than shown as visible but unavailable. They want the experience to only surface features included in their plan.
The merchant asked for more flexibility in the product's interface/configuration so it can better fit their needs.
Churn signals ranked by severity
Do not use. Zero customer support and once you sign up you will be forced to pay $199/mo FOREVER or Cancel.
Switched to an alternative app that does not require additional upgrades or Shopify Pus in order to function.
HORRIBLE QUE LIERAL TE FORCEN A PAGAR, UN ASCO. UNA COMPLETA LOCURA EL PRECIO PARA LO QUE OFRECE, RIDICULO
I would not recommend this app and would suggest looking for a better alternative.
Dissapointed in the app. So, less customisation and looks chunky
not user friendly both for vendor and customers. hard to redeem on POS and pushing you to upgrade to higher plans for easier to use features
the customer support is very slow
we almost canceled this service because the rates seem daunting when you first look at them
There is no proper onboarding (only slow chat support) and there is a lot of things that do not work.
Support is difficult to communicate with. If you have B2B transactions on the same website, don't use this app.
Want this for Smile: Loyalty Program Rewards’s reviews?
Join the waitlist